General terms and conditions of business
General Terms and Conditions – CleanCard.ch
1. Introduction
These Terms and Conditions govern your use of CleanCard.ch, including any services offered through our website. By using our website and purchasing CleanCards, you agree to these terms and conditions. Please read them carefully.
2. Right of use
To use CleanCard.ch, you must be at least 18 years old and able to enter into a legally binding contract. By creating an account or purchasing a CleanCard, you confirm that you meet these requirements.
3. Account creation
To use certain features of CleanCard.ch, including purchasing and redeeming CleanCards, you must create an account. You are responsible for maintaining the confidentiality of your account information, including your password and payment information.
You agree to provide accurate, current and complete information when creating your account and to promptly update it if any changes occur.
You agree to provide accurate, current and complete information when creating your account and to promptly update it if any changes occur.
4. Purchase and use of the CleanCard
- Validity of the CleanCard: CleanCards are valid for 365 calendar days from the date of purchase. They must be redeemed within this period.
- No refund: CleanCards are not refundable in cash or any other form, except within the 3-month grace period specified in our refund policy.
- Transferability: CleanCards are transferable, but the validity period does not change upon transfer.
- Use: CleanCards may only be used for the services offered on CleanCard.ch and are not convertible into cash or other assets.
5. Payment and Prices
- Payment: All payments for the purchase of CleanCards are made through secure third-party payment systems (e.g. Stripe, PayPal)You agree to provide valid and accurate payment information.
- Prices: All prices on CleanCard.ch are quoted in Swiss francs (CHF) and include applicable VAT. We reserve the right to change prices at any time; however, this will not affect confirmed purchases.
6. Services and implementation
After purchasing your CleanCard, you can redeem it for cleaning services as described on our website. Services are subject to availability and must be booked through our platform. CleanCard.ch assumes no responsibility for delays or cancellations due to circumstances beyond our control (e.g., weather conditions or service provider issues).
7. User behavior
You agree not to:
- Fraudulent or illegal activities related to with the use of CleanCard.ch
- Violations against applicable laws or regulations
- The imitation another person or organization
8. Disclaimer and limitation of liability
- CleanCard.ch does not guarantee the availability or quality of services provided by external service providers.
- We accept no liability for any damage or loss caused by circumstances beyond our control, including delays, failures, or disputes with service providers.
9. Termination of the account
We reserve the right to suspend or delete your account if we suspect fraudulent activity or if you violate these Terms and Conditions. You may request deletion of your account at any time by contacting us.
10. Applicable law
These Terms and Conditions are governed by Swiss law. All disputes relating to the use of CleanCard.ch are subject to the exclusive jurisdiction of the courts of Zurich, Switzerland.
11. Changes to the General Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page, and the revision date will be updated accordingly. We encourage you to review the Terms periodically.
German 