Return Policy – CleanCard.ch

At CleanCard.ch, we want your experience to be simple and worry-free. Please note that the CleanCard is a prepaid card for cleaning services.

No Refunds or Returns – But Transferable / Giftable

Since the CleanCard is a prepaid card, refunds or returns are not possible once the card has been purchased and delivered. The value loaded on the card is meant to be used for cleaning services only.

However, if you no longer need your CleanCard, you are free to transfer it to someone else or gift it — making it a convenient and useful present for family, friends, or colleagues.

In Case of Issues

If you face any problem while using your CleanCard, we are here to help. This includes:

• Activation problems: If your card is not activating correctly.
• Payment or recharging errors: If there is an issue while loading or reloading balance.
• Transferability issues: If you are unable to transfer or share balance (where applicable).
• Usage problems: If your CleanCard is not working as expected for booking services.

Our support team will work with you to resolve the issue quickly so that you can continue enjoying your cleaning services without interruption.

Our Commitment

Your CleanCard is more than just a card — it’s your prepaid access to convenience and peace of mind. While refunds are not applicable, we promise to provide full technical support and assistance to ensure that your CleanCard works smoothly at all times.

For assistance, please contact us at [email protected].